If you reach automated answering and know your party's extension, you may dial it immediately.
If you do not know the extension number, you may press 411 to hear a directory.
If you reach your party's voicemail and do not want to leave a voice message, you may immediately press another extension or 411 for the directory.
If you leave a message and wish to speak to another person, press his/her extension number, or press "0" to return to the main message.